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Frequently Asked Questions
(Click on the question to get the answer)
- What does all-inclusive mean?
- How much does an all-inclusive cost?
- Why don’t you list every all-inclusive resort?
- Will I be safe?
- What else is there to do while at the resort?
- Why are your prices lower than other’s for the same trip?
- How do I get a best price quote?
- Is there a discount for booking multiple rooms?
- What are the payment requirements?
- How do I book my trip?
- What are the cancellation fees or change fees?
- How much extra money do I need to take with me?
- Is there extra cost for some meals or some drinks?
- Do I get a discount if I don’t drink alcoholic beverages?
- What about all the other questions I have?
- How do I get a brochure?
If you have additional questions, please call us toll
free:
1 888 339-FUNN (3866)
1 800 297-FUNN (3866)
1. What does “All-inclusive
Mean”?
Answer: Generally speaking,
“All-inclusive” means, that you pay one up-front price that
includes: Tips and hotel taxes at the resort, transfers to and from the
resort, your room, three meals per day, beverages (including alcoholic
drinks), beach towels and lounge chairs, entertainment and some activities.
However some resorts are “More inclusive” and may include
24-hour room service, laundry service, water skiing, etc. Some resorts
may be “Less Inclusive” with just the meals and non-alcoholic
beverages included with just a few activities. Every resort has some optional,
extra cost items available! No resort that we know of includes everything!
Check the resort brochures and their websites for what is included. If
you don’t specifically see what you want listed as “Included”,
most likely, it’s not included and or it’s an optional extra.
Spa services, motorized watersports like Jet-skis and Parasailing are
usually not included. Some resorts may have optional wine list, optional
dining extras, and optional golf packages, upgrade packages and more.
Check out the details, (read very closely to see if it is “available”
or “included”) and ask you travel agent. If you don’t
see it in writing it probably is not included!
2. How much
does an all-inclusive cost?
Answer: Prices vary greatly depending on the resort selected,
room category selected, location, and any special incentives offered.
As a general rule, an all inclusive resort pricing averages $125 to over
$1000 per day per person. A good value all-inclusive is usually at $200
or more per day per person. For example, a five day resort trip for a
couple could be priced at $2000 not including any specials or incentives
offered by the resorts, airlines, or other entities. Remember that we
have specials that will keep your cost down, but a good all-inclusive
property will never be free!
3. Why
don’t you list every “all-inclusive resort?”
Answer: We are working on listing
more resorts every day. Many resorts that are not listed are because we
have not been there yet! However there are also a lot of resorts that
we choose not to list because they didn’t meet our standards. If
you have been to a good all-inclusive resort that you believe we should
include. Use our Contact Us
form to forward your suggestion to us. We will review your
choice and determine it’s suitability for our website.
4. Will
I be Safe?
Answer: While no area in the
world is free from crime, all of the all-inclusive resorts have security
to protect their clients and to keep out the people who don’t belong
at the resort. Most of the clientele at an upscale resort have no interest
in stealing your belongings or harming you. Using some “Common sense”
while traveling will keep you as safe as if you were in your hometown.
At the resort, leave your valuables in your safe in the room (You don’t
need to spend money for most activities, so why would you need to take
cash or your wallet to the beach or pool?). The vast majority of the feedback
we get from our clients is that; “we had so much fun doing the things
that were included that we didn’t need to spend money on anything
else.” Should you decide to make a purchase of an optional item,
your room is only a short distance away! If you go off of the resort property,
the major tourist areas of any destination are usually well protected
by local police. Use the resort’s “Tour Desk” to book
your off-site adventures. It’s those “Out-of-the-way”,
down the dark alley places, that should be avoided. Again, “Common
sense” will usually tell you where not to go.
5. What
else is there to do while at the resort?
Answer: Every destination has
many offerings “off of the resort property” and available
through their “Tour Desk”. Anything from rain forest tours
to shopping tours and day cruises are available at additional cost. The
tour desk at each resort has trained personnel who can show you pictures/videos
of many of the most popular tourist attractions available near their resort.
The tours they offer have been chosen for their value to you, their client.
(The price the tour operator at the hotel charges is usually within a
few dollars of what you would pay if you were to “shop around”.
More importantly, the vendors they use have a responsibility to the resort
to provide a good experience or they will loose the resorts referral business.)
6. Why
are your prices lower than other’s for the same trip?
Answer: Our prices are lower
than other’s for many reasons. The short answer is: We work harder.
We do a high volume of business while keeping our cost of doing business
down. We don’t send brochures or put on costly travel shows or honeymoon
shows. We have invested in state of the art technology and enjoin it with
superior simplified administrative service. We do it right the first time
to eliminate costly mistakes. We service our client’s needs to keep
you as a repeat customer. We don’t have unnecessary management,
sales, administrative, or technology managers. Everyone at our company
works full time for a stable, secure, and reasonable wage. These savings
and benefits and our efficiency are passed on to you!
7. How
do I get the best price?
Answer: The best way is to
call us toll free. We will need to know the exact dates you want to travel,
the number of adults and children traveling and the children’s ages,
the resort you want to go to, and the city you want to fly from. We give
you our best price on our first call. We don’t “jerk you around”
We make a fair profit and as a result, we are able to service your needs
if you have a problem.
8. Is there
a discount for booking multiple rooms?
Answer: Yes. We are discount
specialist. You will find that our pricing for one or more rooms is based
on “our” volume. Small groups of less than 20 rooms are our
specialty. If you have a large group of 20 or more rooms, and you are
looking to travel during the peak season you should start making arrangements
9-months to 2-years in advance!
9. What
are the payment requirements?
Answer: Depending on the trip
and the package offered, the normal payment requirement is $100-$400 down
per person with the final payment due 60 days before departure. Some Holiday
trips require much larger deposits or full payment at time of booking.
Check with your agent. Most clients pay with a credit card, however we
also accept checks (if booked early enough), money orders, and cash. We
also take payments!
10. How
do I book my trip?
Answer:
Just call us toll free and we will do 90 % of the work. We will
walk you through the process each step of the way.
11. What
are the cancellation or change fees?
Answer: Cancellation fees and
“change the booking” fees will vary from the different vendors
we use. For some Holiday trips and or special sales, the cancellation
fee may be 100% of what you have paid. However most trips have a $50.00
cancellation fee more than 60 days before travel, 59-30 days $200 per
person, 30-15 days 50% of the total cost, 14 days or less 100% forfeiture.
We highly recommend travel insurance. Check with the agent for the exact
details of the trip you are purchasing and what travel insurance covers.
12. How
much extra money do I need to bring with me?
Answer: At
the resort you will need little or no money at all! At the better all-inclusive
resorts, just about everything is included. Tipping is not allowed
at many properties. We have many clients that have told us that they have
spent less than 50 dollars during a whole week! Other clients want to
do everything and have spent several hundred dollars per person, excluding
souvenirs. The tour desk at the resort will generally not bargain their
prices, but the private vendors will often bargain.
Some of the activities that are "usually not included", that some people like to do are (Remember to bargain!): Jet Skiing ...usually $40-$60 dollars per half hour. Para-sailing $60-$90 dollars a ride. Catamaran cruises $35-$90 dollars depending on the trip. Scenic tours around the island $30-$50 dollars half day and double that for a full day. Souvenirs could range from a dollar for a nick-nack to ten thousand dollars for a Rolex watch.
When dealing with the vendors on the beach, craft markets or tourist shopping centers, you should bargain! You usually don't have to pay what they ask...even in the jewelry stores. Never pay what they ask at the craft markets. It is a custom to bargain with the locals for a price on just about everything. Always be polite, smile, and have some fun! The locals are experts at negotiating and you can get some great deals. Don't be afraid to walk away. Just say "Thank You! I'll look some more", and start walking. They may come back to you with a better price. If you pay a dollar or two over what you might have bargained, remember that these folks probably only earn, after expenses, less than 100 dollars a week! (Please don't be belligerent. It's not fun for you, them, or anyone else. Remember you represent your country when visiting foreign nations! Even if you pay a little too much, you will have a lasting memory to bring home.) For duty free items a great price to pay is typically 60-75 percent of the price you would pay stateside. (Any duty-free item other than liquor that is only 25 percent of what you would pay stateside is probably a fake!)
13. Is
there extra cost for some meals and or some drinks?
Answer: At some resorts everything
you see is included, and at some resorts, there are additional cost. Generally
speaking some resorts offer “expensive wine” or “Special
dining rooms or special meals” at additional cost. Read the details
on the website and/or brochures of the package you are planning to purchase
and ask questions.
14. Do
I get a discount if I don’t drink alcoholic beverages?
Answer: No. The reality is
that the client who spends the whole day at the bar cost the resort very
little money in real dollars. The raw cost of alcohol in duty free destinations
is not very expensive. All exotic alcoholic drinks are available without
the alcohol. (Example “Virgin Piná Colada” is made without
the Rum). The client who does not drink alcohol is more likely to use
more of the resorts activities and services, which cost the resort more
to provide than alcohol. (No, they don’t charge less if you do drink!)
15. What
about all the other questions I have?
Answer: Please read the detailed
information pages about the resort first! Second read the questions and
answers on this page. Then call us with any additional questions. As you
can see, there is a lot of detail to book a truly great vacation value.
Our agents will be happy to answer your questions and help you to select
the perfect trip for your needs and budget. We are open 7- days a week
ready to answer your questions or help you with your needs. We do all
of this and give you the best prices anywhere!
16. How
do I get a brochure?
Answer: The fastest way to
get the information you want it to print out the website. (It takes some
resorts weeks to mail the information to you.) Do you really want a brochure?
For most resorts, their brochures have less information than there is
on the Internet. However, if you still want a brochure, call the resort
directly. We do not send brochures as it is very cost prohibitive. (See
why we cost less than other’s above.)
If you have additional questions,
Please call us toll free:
1-(888)-339-FUNN or 1-800-297-FUNN
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